Frequently Asked Questions
What is in-home care?
In-home care is consistent and compassionate care in the familiarity of the home. Everyone wants to stay at home for as long as possible as they age, and in-home care allows clients to achieve this vision safely. In-home care helps prevent medication errors, diabetes, noncompliance, feeding irregularities, and falls.
How do you know if your loved one is ready for in-home care?
If you're spending 10+ hours a week or rearranging your schedule to manage care for your loved one, we invite you to call and chat about your specific needs. You can also take our quick and easy needs assessment questionnaire. This assessment is the first step we need to understand what services your loved one needs as we advance.
Frequently Asked Questions About Services and Caregivers
How many hours can I hire a caregiver for in-home care?
We are happy to provide in-home care for 4 hours or more a day. If you are looking for less than 4 hours of in-home care, feel free to call our office and speak with our Admissions Director to further discuss how we can assist you.
If I need services right away how soon can you start providing care?
We can start providing care within four hours or less.
Will the same caregiver be providing care for my loved one?
Yes. We want the relationship between your loved one and our caretaker to grow. Our caretakers are not only here to provide assistance but to become a companion for your loved one.
What happens if my caregiver doesn't show up?
We will find a replacement right away. We will be available and openly communicate with the family about how we are resolving the problem to make sure you receive care for your loved one.
What happens if my loved one and the caretaker are not a good match?
At the family's request, we will work with your loved one and the family to find a replacement as quickly as possible.
What do you look for when matching a caretaker with my loved one?
We thoroughly review the level of care your loved one needs and match that with one of our caregivers who is trained and has the skills needed to provide proper care. We also take into account personality traits. We want our caretaker to get along with your loved one to help develop a relationship.
Are caregivers trained to care for special needs?
Yes. Caretakers are trained to care for seniors with Alzheimer's and dementia.
Do you provide home care for kids?
We only provide in-home care services to adults and seniors. We do not provide care for children.
What certification do Home Care 4 Seniors caregivers have?
Our caregivers undergo a 5-part screening and interview process, a background check, and a drug test to make sure they are qualified to provide the best care. We also have Certified Nursing Assistants (CNA's).
What do you do during the in-home assessment?
We'll take the time to learn about the matters that concern you and specific issues you are facing. Following our assessment, we'll provide a detailed evaluation. Once the assessment is complete, we will partner with you to create a schedule that best meets your needs and a comprehensive strategy designed for you and your family.
What are the next steps after the needs assessment survey?
We will schedule a free in-home assessment with our Admissions Director.
What happens when we contract your services?
Once you approve the plan, our caregivers are introduced to you and are given time to acclimate themselves with the routine, the home, and the patient. Our management team will conduct regularly scheduled calls to you to ensure satisfaction with the services we are providing. Nothing is more important than having the help when you need it. Call us at (214) 621 - 1969 to schedule a free in-home assessment with our Admissions Director.
Frequently Asked Questions About Cost
What is the hourly cost to hire in-home care?
Cost is dependent on the customized plan created for the client. The first step is to complete our needs assessment questionnaire. Then our Admissions Director will be in touch with you to further learn about the level of care you or your loved one needs.
To begin the process you can fill out the needs assessment questionnaire or call (214) 621-1969 and speak with our Admissions Director who will be more than happy to learn more about your care needs and give you an estimated hourly rate.
Are rates higher on the weekends or in the evening?
We do not charge extra for weekends or evenings. Our rates are the same regardless of the services provided.
What payment options do you accept?
We accept private pay, VA benefits, and Long-Term Care Insurance. We do not accept Medicare or Medicaid.
Can you assist with insurance providers?
We know many questions need to be answered, and we are here to work with your provider to make sure you're getting the best care available.